Reference

How f08apk Handles Your Personal Information

Your account data — including the wallet details you use with DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionWallet Transaction PrivacyCookie & Device ControlsData Access RequestsIndonesia-Region Scope

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are not afterthoughts in how we run account data at f08apk. Every layer of our data handling — from the moment you link your GoPay wallet to the moment a withdrawal clears — follows a consistent set of practices designed to keep your information accurate, accessible only to you, and removed when it is no longer needed.

Encryption in Transit

All data exchanged between your device and our servers — including DANA and OVO payment details — is encrypted using SSL. No payment credential is stored in plain text on our systems.

Account Access Controls

Login sessions require OTP verification tied to your registered contact. If we detect a login from an unrecognised device, your account is flagged and you receive an immediate alert.

Retention and Deletion

Personal data is kept only while your account is active or while local law requires it. Once neither condition applies, data is removed from active systems on a rolling schedule.

Your Right to Access

You can request a copy of the personal data we hold on your account at any time. Submit the request through live chat or the in-account help form and we will prepare your data summary.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or request deletion of the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside the lobby, by email, or through the in-account help form — whichever is quickest for you. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your message comes through.

Live Chat Open the chat widget inside your account dashboard. Available around the clock for account and data queries, including wallet verification questions.

Email Support Send your data request to our support address listed in the account help section. Include your registered account ID so we can locate your records quickly.

In-Account Help Form Use the help form under account settings to submit a formal data access or deletion request. We log every submission and follow up by email.

What We Collect and Why It Matters

f08apk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on f08apk, we collect the information needed to run your account: your registered name, contact details, and the payment method you link — whether that is DANA, OVO, or GoPay. Transaction records are kept to process deposits and withdrawals accurately and

1
to meet the record-keeping obligations that apply in regions where the service is available under local law. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure. We do not sell
2
your personal data to third parties. Cookies on our site are used for session management and to remember your wallet preference between visits; you can adjust cookie settings through your browser at any time. Data we hold is kept only as long as your account is
3
active or as required by applicable law in eligible regions. If you close your account, we will remove personal data from active systems within the period set by local regulation. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on f08apk

These are the questions we hear most often about how personal data works on f08apk — from what gets stored when you top up via OVO to how you can ask us to delete your account records.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data is also logged for security purposes.

We do not sell your personal data. Data may be shared only with payment processors like DANA, OVO, and GoPay to complete your transactions, or where required by applicable law in eligible regions.

We keep your data while your account is active. After account closure, personal data is removed from active systems within the period required by local regulation in your eligible region.

Yes. Submit a data access request through live chat or the in-account help form. Include your account ID and we will prepare a summary of the personal data we hold.

Use the in-account help form or contact support via live chat. We will process deletion requests in line with local law requirements for the eligible region your account is registered under.

Payment details are encrypted via SSL during every transaction. No wallet credential is stored in plain text, and OTP verification is required for any account access from a new device.

How f08apk Handles Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit

Account Access Controls

Retention and Deletion

Your Right to Access

Reach Us About Your Data

Common Questions About Your Privacy on f08apk

01 What personal data does f08apk collect when I register?

02 Does f08apk share my data with third parties?

03 How long does f08apk keep my account data?

04 Can I request a copy of the data f08apk holds on me?

05 How do I ask f08apk to delete my personal data?

06 How does f08apk protect my payment details when I use GoPay or DANA?

Related pages